The Friday Habit

In part two of the conversation with leadership coach and team building expert David Burkus, he offers more practical tools for creating efficient and autonomous teams. Supported by forward-thinking research, David zeroes in on the importance of psychological safety as a pillar for any organization. Psychological safety is a combination of respect and trust, especially when team members are taking interpersonal risks by sharing ideas or issues with leadership. In conversations with team members, a strong leader listens thoughtfully, summarizes what they heard, and asks clarifying follow-up questions. Research also shows that people are more invested in their output if they know who is impacted by their work. Telling human stories about a company’s effects on the larger community and offering consistent and specific gratitude increases motivation. Intentionally investing in the relationships that keep a business running smoothly ensures a culture of connection and overall job satisfaction. 

  

 

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